HDFC Bank Branch Manager - North East (Itanagar, Aizawal, Dimapur, Barpeta, Bongaigaon, Dimapur, Jowai, Numaligarh, Sibsagar, Tura)

Our mission is to be “a World Class Indian Bank”, benchmarking ourselves against international standards and best practices in terms of product offerings, technology, service levels, risk management and audit & compliance. The objective is to build sound customer franchises across distinct businesses so as to be a preferred provider of banking services for target retail and wholesale customer segments, and to achieve a healthy growth in profitability, consistent with the Bank’s risk appetite. We are committed to do this while ensuring the highest levels of ethical standards, professional integrity, corporate governance and regulatory compliance.



HDFC Bank has been recognised as 'Best Bank in India' in the magazine rankings as well as surveys year on year.



HDFC Bank is the most preferred employer in Banking industry in India.


Branch Manager - North East
(Itanagar, Aizawal, Dimapur, Barpeta, Bongaigaon, Dimapur, Jowai, Numaligarh, Sibsagar, Tura)


Responsibilities:

* Lead a result oriented team and is responsible for managing the Branch Profitability, ensuring high quality service and Customer Relationship Management
* Own all branch-banking objectives and overall branch supervision
* Ensure achievement of overall Branch Targets by generating business and cross sales
* Key Customer Relationship Management & supervision of all High Net Worth customer programs
* Ensure all components of the branch sales model function as per design
* Complaints Handling
* Review Branch Operations reports
* Branch Merchandising & co-ordination with Marketing at product level
* Review vault register
* Review Suspense & Dummy accounts
* Ensure compliance with Banking rules, Regulations & Procedures
* Periodic review of progress vs. objectives
* Ensure clarity of Business objectives among staff

Requirements:

* Candidate must possess at least a Master in Business Admin/Post Graduate Diploma in Business Administration/Post Graduate Program in Management in Finance/Accountancy/Banking, Marketing or equivalent.
* At least 5 year(s) of working experience in the related field is required for this position.
* Sales / Marketing skills
* Team Management Skills
* Interpersonal & Influencing skills
* Good Relationship Management Skills
* Knowledge of the Banking Industry & Financial Markets
* Preferably Managers specializing in Banking/Financial Services or equivalent. Job role in Retail Banking/Branch Operation or equivalent.
* Full-Time positions available.

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